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Contact Us

Here are eMachines contacts you may find useful.

Corporate Headquarters
Gateway, Inc.
7565 Irvine Center Drive
Irvine, California   92618
Technical Support

E-Mail Technical Support
Click here to fill out your request for technical assistance via e-mail. Be sure to include the model number of your eMachines product. The more specific you can be with the details of your concern and the information supplied, the better your results!


Live Chat Support—available seven days a week, from 3 AM to 12 midnight PT
Live Chat features a suite of tools that allows our support agents to assist you efficiently. With your permission, our representatives can view and take control of your computer, check your system parameters and provide you with Web pages to resolve your technical issues.

Chat with a Tech

Telephone Technical Support
Customer care representatives are available 5 AM to 12 midnight PT seven days a week.

United States 408-273-0888*
Canada 604-637-1419*

*Long-distance charges may apply, depending on your calling area.

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